Introduction
The AI Colony Academy ("TACA", "we", "us", or "our") is committed to respecting your privacy. This policy explains how we collect, use, disclose, and protect personal information when you visit our websites, apply for a scholarship, enrol in a course, or use our learning platform.
By using our services, you acknowledge the practices described in this policy. If you do not agree, please do not provide personal information or continue using the services.
Information we collect
We may collect the following categories of information:
- Account information: your name, email address, phone number, profile photo, password credentials, and account preferences.
- Application and enrolment information: education, employment, interests, cohort, course selections, scholarship responses, and related application details.
- Learning activity: course progress, lesson completion, assignment submissions, grades, attendance, and interactions with instructors.
- Payment information: transaction status and billing details. Complete card details are handled by our payment providers and are not stored by us.
- Technical information: IP address, browser, device, operating system, referring page, timestamps, and diagnostic or security events.
- Communications: messages, support requests, feedback, survey responses, and marketing preferences.
How we use your information
We use personal information to:
- Create and administer accounts, applications, and enrolments.
- Deliver courses, assessments, certificates, and learner support.
- Personalise learning experiences and monitor learner progress.
- Process payments and maintain accurate business records.
- Send operational notices, course updates, and communications you have chosen to receive.
- Protect accounts, prevent abuse, enforce our terms, and maintain platform security.
- Analyse service performance and improve our programmes and technology.
- Comply with applicable legal and regulatory obligations.
Our legal bases
Where applicable law requires a legal basis, we process information to perform our contract with you, pursue legitimate interests such as operating and securing the Academy, comply with legal obligations, or act with your consent. You may withdraw consent at any time, without affecting processing that occurred before withdrawal.
Retention and security
We retain personal information only for as long as needed for the purposes described here, including to provide services, maintain academic and transaction records, resolve disputes, and meet legal obligations.
We use reasonable administrative, technical, and organisational safeguards designed to protect information. No online service is completely secure, so please use a strong password and notify us if you suspect unauthorised account activity.
Your choices and rights
Depending on your location, you may have the right to request access, correction, deletion, restriction, objection, or portability of your personal information, and to withdraw consent.
You can update some information in your account or contact us to make a request. We may need to verify your identity and may retain information where the law permits or requires it. You may unsubscribe from marketing messages at any time; service messages may still be sent while your account is active.
Children’s privacy
Our services are not directed to children under 16 unless a specific programme clearly states otherwise and appropriate consent has been obtained. If you believe a child provided information without required consent, please contact us so we can take appropriate action.
International transfers
Our providers may process information in countries other than your own. Where required, we use contractual and other safeguards intended to provide an appropriate level of protection for transferred data.
Updates and contact
We may update this policy as our services or legal obligations change. We will post the revised version here and update the date above. Material changes may also be communicated through the platform or by email.
For privacy questions or requests, email admission@theaicolonyacademy.com.